My college degree is in journalism and psychology and the combination gives me a love of finding the root cause. Once the digging is over and a scope is defined, I rely on my cumulative expertise working with organizations of all sizes and shapes. I am a Prosci Certified change practitioner and I hold an Organizational Development Process Certification (ODPC) from the Institute of Organizational Development. I also incorporate formal training in mediation and conflict resolution, as well as Non-violent Communication (NVC) into how I work.
I have helped companies maintain their influence despite the blistering pace of technological change and the tsunami of increased customer and employee expectations. From my humble beginnings as a marketer crafting messaging and building brands, I have also helped companies strategically de-construct those same kinds of messages so they are instead shared and co-created with cultivated digital networks. I was among the first to embrace the opportunities of Web 2.0 and social sharing in the mid-2000s. As a customer, I helped ensure the incorporation of social sharing capabilities in the Jive Software community platform.
I am delighted to share client examples with you upon request.
Talk Social to Me and Consulting
In 2017, I began consulting with Talk Social to Me, helping companies with their employee engagement and change management efforts–including understanding how workers collaborate, coaching new behaviors, and increasing engagement. As a consultant, I’ve also worked with startups, non-profits, and philanthropic foundations on their change management efforts focused on networks and constituent relationships.